About this offer
- The Winter Cashback 2018 promotion runs from the 1st November 2018 to 15th January 2019.
- All claims must be made by 15th February 2019 (inclusive)
- Cashback is available on selected Nikon D-SLR cameras and NIKKOR lenses
- Cashback will be fulfilled via BACS transfer into the claimant’s bank account. No alternative payment methods are available.
- The cashback amount will vary depending on the purchase and/or number of purchases made.
The products in this promotion are as follows:
Receiving my cashback
Upon receipt and verification of the cashback claim, Nikon will arrange for a direct BACS transfer payment into the Participant’s bank account. No alternative arrangement will be entered into.
BACS transfers will only be made to bank accounts of claimants in EEA member states. Transfers will only be made in the currency for Ireland. Any financial impact related to currency conversation will be at the claimants own risk.
It is the responsibility of the claimant to ensure that the bank details provided are correct. Nikon are not responsible for payments where the details provided were incorrect. Payments cannot be reversed once processed.
Info on non-EEA products
Nikon Cashback promotions are not available on Non EEA products.
As a trusted and respected brand it is important that Nikon customers can be confident their products will be supplied with valid EEA warranties, correct power cables, English manuals and that they will receive the quality of service and after sales support that Nikon is known for.
A number of retailers offer genuine Nikon product from outside the European market for sales to customers in the UK. Nikon UK cannot guarantee that these products will be supplied with a UK power cord and adaptor which meets our quality standard, or that the customer will receive an original English manual or a genuine European warranty card. Because these products are not intended by Nikon for the European market, they are not eligible for UK promotions, including our cash back offers.
To ensure you purchase product intended for the UK market, please refer to the ‘where to buy’ pages on the Nikon website.
Q. How will I receive my cashback payment?
A. Once all of the required documents are received and the claim has been verified, a BACS transfer will be made into the bank account of the person whose details have been provided on the claim form. Please allow up to 30 days from receipt of the application for the money to appear in the chosen bank account.
Q. What happens if I enter my bank details incorrectly?
A. The claimant is responsible for ensuring all details provided are correct.
Q. How can I get a claim form?
A. An online claim form is available from this site by following the link to ‘claim now’. If you are unable to access the online process please call +44(0)1420 525 506 for assistance registering your claim.
Q. What documents do I need to apply?
A. We require a copy of your receipt or invoice, the date of purchase must be clearly visible in order for us to validate your claim. We also require a photocopy of your Nikon Europe Service Warranty for all of the items ONCE you have fully completed the details requested. This document can be found in the box your products came in or may be printed on in the back page of your camera manual. The Service Warranty slip will either have the name Nikon UK Ltd or Nikon Europe BV already filled in. The final item required is either the confirmation of your online claim form or a fully completed claim form (where web access is unavailable).
Q. What is the maximum number of products I can claim for?
A. There is no limit to the number of products. However you can only claim for five of each camera or lens model.
Q. Can I make separate claims if I purchase two products from the promotion at different times?
A. Yes. The products do not have to be purchased at the same time.
Q. What if I have a hand written receipt?
A. This is not a problem as long as you follow the application procedure and send in all the required documents as stated above.
Q. Can I purchase online or do I have to go to a store?
A. Online purchases are permitted however please check with your retailer that the stock you are receiving is valid for this promotion. You can check for a list of authorised dealers by visiting the ‘Where to Buy’ section of Nikon UK and Ireland’s websites at www.nikon.co.uk/wheretobuy. Please
Q. Do purchases from eBay or Dixons Travel Stores qualify for this promotion?
Q. Why is it necessary to purchase “stock distributed by Nikon UK”?
A. This promotion is funded and wholly supported by Nikon UK & Ireland and as such we are not able to support cashback on products which have been purchased from “other” markets.
Q. How should I send in my documents?
A. Documents can either be sent in via post, or uploaded if you are following the online claim process. If you are sending by post we require a hard copy of your documents and the best method is to use a photocopier. We can also accept documents that have been scanned or photographed and then printed. Please do not send originals as we will not send them back. The alternative method is to supply a digital copy (scanned or photograph) of your documentation which you can upload with your claim. Please see the ‘Claim now’ page for more information on how to make your claim.
Q. I previously received my cashback via a Pre-paid card – has this changed?
A. Yes - the mechanism for receiving your cashback has now changed. Those claiming cashback will now be paid via BACS transfer. No alternative payments methods are available.
Q. I live in another EEA member state, can I still claim for cashback?
A. As long as the product(s) have been purchased from stock distributed by Nikon UK then yes you can. Payment can only be arranged for the currency in United Kingdom or Ireland. Therefore, any financial impact for currency conversions would be ay your own risk.
For queries relating to any Nikon Cashback promotions, we’re here to help.
UK: 01420 525 506
Republic of Ireland: +44 (0) 1420 525506
Cashback support line opening times:
Monday to Friday: 9.00 - 5:30pm (Bank holidays and weekends: Closed)
If you wish to contact us in writing, please send your queries by post to the address below:
Nikon Winter Cashback 2018
PO BOX 246